(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:
Harco Mas Mangga Dua Lantai 3 No.75 Jl. Arteri Mangga Dua Raya Jakarta Pusat 10730 Indonesia
|Operating Hours||8:30AM – 17:00PM (Monday – Friday)|
Please add following information when you send your inquiries in the e-mail.
- * Your First/Last Name
- * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
- * Serial Number (14-digits numbers on the products)
- * Firmware version (if your products are NAS or Wireless)
- * OS Version