Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:

Office Address
Harco Mas Mangga Dua Lantai 3 No.75
Jl. Arteri Mangga Dua Raya
Jakarta Pusat 10730 Indonesia
Tel 021-62304312
Operating Hours 8:30AM – 17:00PM (Monday – Friday)

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version